Privacy Policy
Effective date: May 2026 | Nutrition World, Amravati, Maharashtra, India
Nutrition World ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we handle it. It is prepared in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act) as applicable to our operations in India.
By using our website nutritionworld.co.in or enrolling in our programmes, you agree to the practices described in this policy.
1. Information We Collect
We collect the following categories of personal data:
- Contact and identity details: Name, phone number, email address, and city — provided when you fill out an enquiry form, book a trial session, or enrol in a programme.
- Health and wellness data: Health goals (e.g., weight loss, muscle gain, skin health), dietary preferences, and body composition measurements collected through our BFA (Body Fat Analysis) tool and coaching sessions.
- Payment information: Payment is processed through Razorpay. We do not store your card or bank details on our servers.
- Usage data: Pages visited, time spent on the site, and general browsing behaviour, collected through Google Analytics. This data is aggregated and does not identify you personally.
2. How We Use Your Information
We use your personal data to:
- Deliver nutrition and wellness coaching services you have enrolled in.
- Follow up on programme enquiries and trial session bookings.
- Send programme updates, reminders, and wellness guidance via WhatsApp, SMS, or email — only where you have provided consent.
- Process payments for programmes through our payment gateway.
- Improve our website and service offerings based on aggregate usage patterns.
- Comply with legal obligations where required by law.
We do not use your data for automated profiling or decision-making that has legal or significant effects on you.
3. Sharing of Your Information
We do not sell, rent, or trade your personal data to any third party.
Your data is shared only in the following limited circumstances:
- Payment processing: With Razorpay to complete secure payment transactions. Razorpay's own privacy policy governs their use of your data.
- Communication tools: With WhatsApp Business and SMS service providers solely to deliver messages you have consented to receive.
- Legal requirements: Where we are required to disclose information by law, court order, or a competent government authority in India.
4. Data Retention
- Enquiry and lead data (name, phone, email, health goals from forms) is retained for up to 2 years from the date of collection, or until you request deletion — whichever comes first.
- Client programme data (coaching notes, body composition records, session history) is retained for the duration of your active programme plus 1 year, to allow for follow-up support and record completeness.
- Payment records are retained as required by applicable tax and accounting laws.
5. Your Rights
You have the following rights in relation to your personal data:
- Right to access: Request a copy of the personal data we hold about you.
- Right to correction: Ask us to correct any inaccurate or incomplete information.
- Right to deletion: Request that we delete your personal data, subject to any legal retention obligations.
- Right to withdraw consent: If you have consented to receive marketing communications, you may withdraw that consent at any time by contacting us.
To exercise any of these rights, please contact us at info@nutritionworld.co.in. We will respond within 30 days.
6. Cookies and Tracking
Our website uses the following types of cookies:
- Session cookies: Temporary cookies that expire when you close your browser, used to maintain your session on the website.
- Analytics cookies: Google Analytics cookies that help us understand how visitors use our site. These collect anonymised, aggregated data and do not identify individual users. You can opt out via the Google Analytics Opt-out Browser Add-on.
We do not use advertising or third-party tracking cookies.
7. Children's Privacy
Our services are intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, please contact us immediately and we will delete it.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of internet transmission is completely secure. If you have concerns about data security, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
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